Responsible Gaming at Afrinova

At Afrinova, we are fully committed to promoting responsible gaming and ensuring a safe, fair, and enjoyable experience for all players. and we recognize that gaming should always remain a form of entertainment — never a way to make money or solve financial difficulties.

Our responsible gaming framework is designed to help players stay in control, make informed decisions, and access support when needed.

Our Commitment

Afrinova is dedicated to:

1. Protecting players from the risks associated with excessive or compulsive gaming.
2. Preventing underage participation in any form of gambling.
3. Providing tools and information to help players manage their gaming activity responsibly.
4. Cooperating fully with the Gaming Commission of Ghana and other relevant authorities.

Player Guidelines

We encourage all players to follow these responsible gaming principles:

1. Play for entertainment – treat gaming as a leisure activity, not a source of income.
2. Set limits – only play with money you can afford to lose.
3. Manage your time – take regular breaks and avoid long, continuous gaming sessions.
4. Do not chase losses – losses are part of gaming; trying to recover them can lead to further losses.
5. Stay balanced – ensure gaming does not interfere with work, family, or social responsibilities.
6. Seek help early – if gaming stops being fun or begins to affect your daily life, support is available.

Player Protection Tools

Afrinova provides responsible gaming tools to help you stay in control, including:

1. Turnover limits – set daily, weekly, or monthly limits on deposits.
2. Session limits – manage how long you spend playing.
3. Cooling-off periods – take a short break from gaming.
4. Self-exclusion – temporarily or permanently exclude yourself from Afrinova.

Requests for these tools can be made through your account settings or by contacting customer support . or by going directly to the URL https://www.afrinova.com/en/settings/responsible-gambling

Underage Gaming

1. Afrinova strictly prohibits anyone under the age of 18 (or the legal gaming age in your jurisdiction) from using its services.
2. Age verification checks are conducted, and accounts found to be operated by minors will be closed immediately.

Need Help?

If you or someone you know may be experiencing problems related to gambling, we strongly encourage seeking professional support.

Gaming Commission of Ghana

📞 (027) 469 8935

📞 (054) 013 2100

🌐 www.gamingcommission.gov.gh

Additional counseling and support services may also be available through healthcare providers or certified counseling professionals.

Our Responsibility

Afrinova reserves the right to:

1. Monitor gaming activity to identify potential signs of harmful behavior.
2. Reach out to players where responsible gaming concerns are identified.
3. Restrict or suspend accounts in the interest of player protection.

Remember

Gaming should always be enjoyable, controlled, and responsible. If it stops being fun, it’s time to pause and seek help.

At Afrinova, your safety and well-being come first.

⚠️ 18+ Only. Play responsibly.